CONSULTANTS

Holly Tonge | Customs and International Trade Consultancy

Holly Tonge is the Director of Brightfinch Limited, a consultancy firm she founded in 2018, and a Co-Founder of Avocet Clearance Limited.

With a career spanning over 20 years in international trade and customs compliance, she has extensive expertise in UK and EU customs procedures.

As a business owner and customs specialist, Holly is dedicated to supporting companies in achieving compliance, improving operational efficiency, and unlocking global trade opportunities.

Beyond her technical expertise, Holly is passionate about fostering an equal and diverse workforce, ensuring that opportunities in international trade are accessible to all.

Kirsten Tisdale | Logistics & Supply Chain Consulting

Kirsten has an extensive background in logistics and supply chain having worked in DHL, CEVA, Marks & Spencer and as a consultant. Kirsten founded logistics consulting company Aricia Limited back in 2001 and has since worked for a width of clients including household names and smaller organisations. Aricia specialises in:

• Mathematical analysis and modelling – putting facts and figures around logistics changes that companies are thinking about so they can make that decision with confidence
• Geographical analysis - looking at customer locations and logistics networks on maps etc - also useful for marketing, service engineers…
• Industry research – good at digging out data, but it could also be reporting on developments in a particular area of interest, to help you focus your own time
• Marketing – helping you create stories around logistics and supply chain topics, particularly where they have a basis in data or analysis

Kirsten has a track record of:

• Providing fresh insights as well as delivering agreed output
• Undertaking strategic and often highly confidential projects
• Saving money by putting facts & figures around options
• Challenging assumptions by starting with the data

I’m always looking for projects, so if you think I can help you then please do get in touch!

Naomi Harryman | Logistics Consultant

Naomi is an engaging and exacting logistics consultant with over a decade’s experience in the industry.

After starting her career running warehouse operations, she moved to Hatmill as a consultant in 2018. Since then she has worked with clients to optimise and enhance their logistics operations and supply chains.

She’s passionate about the industry and the people who work in it and gets real job satisfaction from implementing tangible benefits for the clients she works with.

Naomi took the role of Allocation Strategy Lead in the COVID19 vaccine programme. She developed the initial methodology for allocating vaccines to hospitals for the vaccination of front-line staff.

Her work ensured that early allocations were logical, transparent, and optimised in a high-demand, low-supply environment. This enabled the rollout to run at speed, reaching over 400k vaccinations per day within weeks of the initial rollout.

Naomi is a self-driven individual with a track record of delivering challenging projects on time and in budget, and in 2023 this was recognised when she was a finalist for the Supply Chain Award at the Every Woman Transport and Logistics Awards.

She works tirelessly to support her peers, actively engages in wider industry discussions and is passionate about the industry and the people who work in it.

Rebecca Newenham | Franchise Consultant & Business Mentor

Rebecca Newenham, Franchise Consultant & Business Mentor, and her success proves that you can create a thriving global business beyond the confines of the traditional 9-5.

Rebecca built a franchise VA business that empowers other women like her to do exactly the same.

Following a hugely successful career in corporate buying in retail head office, Rebecca set out to grow and scale a business that works for her and her family. Fourteen years on and with an awarding-winning global business that continues to flourish, Rebecca now draws upon her experiences, learnings and successes to offer franchise consultancy services, advice and mentoring for women; enabling them to launch and scale their own business and make it a success, on their own terms, built around their lifestyle.

Ruth Waring | Transport and Compliance Consultant

As a Transport and Compliance expert, Ruth specialises in Operator Licence compliance, Health & Safety, Training, ISO 9001, 45001, and 14001, and transport cost reduction. Ruth helps transport providers and those who rely on them become more organised, work safely, and reduce their transport and logistics costs. She also works with retailers and manufacturers to optimise their logistics operations and save money. Additionally, Ruth is experienced in developing and delivering training courses; she co-wrote and co-presents the UKWA Warehouse Manager CPC qualification. 

With 35 years of experience Ruth is also a strong advocate for empowering women in the logistics sector. In 2008, Ruth co-founded Women in Logistics UK with Clare Bottle, a network that has since flourished as evidenced through this website!. Through this forum, Ruth has provided invaluable networking opportunities under the banner "Connect, Engage, Inspire," helping many members find new career opportunities and addressing diversity challenges within the logistics profession.

After founding her own consultancy in 2002, Ruth sold Labyrinth Logistics Consulting to BigChange in 2019. She then worked as Compliance Director for Acumen Logistics Group before returning to full-time consultancy. Ruth is a Chartered Fellow of the Institute of Logistics and Transport (CILT Ireland).

Kevin Ford | Construction Logistics Consultant

Construction Logistics covers the full spectrum of preconstruction and live delivery for projects of all sizes, from small housing and retail units to large-scale infrastructure projects such as HS2 and NEOM. Professionals in this field work across preconstruction, live sites, and supporting sectors like supply chain management.

Kevin Ford has nearly 25 years of experience in the Construction Logistics sector. He was one of the first to address construction workplace transport management, focusing on pedestrian and vehicle segregation. This led to the development of the Take Control Vehicle Banksman course, delivered via CITB, and Kevin’s qualification as a Traffic Engineer. He applies highway standards to temporary construction site environments.

As the author of the first Construction Logistics Plan used to secure planning permission with Transport for London and the Croydon Council CCURV PSDH project, Kevin’s expertise spans housing, commercial, nuclear, health, and infrastructure sectors. Currently, as a member of DGP PLC, he focuses on preconstruction planning, particularly for more complex construction projects.

Angie Fenton | Planning Consultant

Chartered Planner with specialist experience achieving planning permissions and advising on sites and developments in the logistics, warehousing  and other commercial property sectors. 

Angie is an experienced planning consultant with a strong understanding of the planning system, providing robust planning strategies from pre-acquisition of land through to the planning decision and post planning stages of her clients’ developments. She advises a range of clients including developers, investment funds, landowners, private clients and government bodies.

Angie is a member of the Royal Town Planning Institute and the Royal Institute of Chartered Surveyors; Chair of Quod's Commercial Property and Logistics Board; Member of the British Property Federation Industrial Committee; and a Member of the Business London Industrial and Logistics Sounding Board.

Angie is a Director at Quod, the largest independent planning consultancy in the UK, with specialists in Planning, Development Economics, Socio-Economic and Environmental Planning. 

Lynn Parnell | Logistics and Supply Chain Technology Consultant

Lynn has over 30 years of experience in logistics and supply chain, starting in hands-on operational roles in third-party logistics before moving into technical and management positions with supply chain software providers.

In 2000, she founded Logistics Partners Consultancy, specialising in helping clients optimise their supply chain systems and logistics technology. Lynn works with businesses to ensure they have the right technology, processes, and people in place, delivering tangible ROI and achieving business goals measured by KPIs.

She has supported over 40 UK and international customers across sectors such as wholesale, retail, e-commerce, manufacturing, 3PL, and construction, driving measurable improvements in efficiency, accuracy, and sustainability.

Lynn and Logistics Partners offer services including the LogisticsHealthCheckTM, a comprehensive review of your operations with an action plan; LogisticsJumpStartTM, combining team knowledge with expert guidance to deliver an improvement plan; and LogisticsHiveMindTM, providing expert advice for logistics technology challenges.

Lynn also offers assistance with software and technology selection, implementation management, logistics provider selection, technology integration, and business continuity planning, tailoring her support to the specific needs and skills of each business.

Clare Newton | Commercial Director - Warehouse Solutions

Clare is an independent Logistics contractor and owner of Love Logistics Ltd, with over 35 years of experience in the industry. Currently, she serves as the Commercial Director at Warehouse-Space  (trading as Les Flanagan Logistics Services Ltd) and provides Business Development support to Rackbuy, part of the same group.

Previously, Clare has held senior leadership roles at Office Depot, DHL, Norbert Dentressangle (now GXO), CEVA Logistics, Kuehne & Nagel, and Brandpath, gaining expertise in Sales, Account Management, Business Development, and team development.

Warehouse-Space is a leading independent broker of on-demand warehousing space across the UK and Ireland, serving clients across sectors such as FMCG, Tech, Pharma, Automotive, and more. In the role of Commercial Director, Clare oversees day-to-day operations, finance, and space sourcing with a small team.

Clare is also responsible for business development at Rackbuy, which specialises in dismantling and disposing of unwanted racking and handling dilapidations for warehouse keepers at the end of leases.

A Chartered member of the CILT and a proud member of Women in Logistics, Clare is passionate about logistics and committed to supporting the sector.

Rosie Bailey | Director, Chair, Non-Executive Director & Commercial Consultant

Rosie Bailey is an accomplished Commercial Leader, Board Chair, Non-Executive Director, and Commercial Consultant with extensive expertise in driving growth, operational excellence, and organisational transformation. With a background in logistics and strategic sales, Rosie combines strategic insight and operational expertise to deliver results that exceed clients’ expectations.

Holding a BA in Business Studies, Rosie is a Chartered Fellow of the Chartered Institute of Logistics & Transport (FCILT) and a Senior Fellow of the Institute of Couriers (FIoC). She specialises in commercial strategy and transformation, offering tailored solutions to optimise sales growth, pricing models, and customer retention strategies. Her work also focuses on sales training, development, and customer experience improvement.

Rosie’s consultancy services extend to streamlining customer operations and implementing change management strategies to improve efficiency, reduce costs, and drive measurable business value. She is experienced in integrating CRM technologies, including Salesforce and HubSpot, to enhance service delivery and operational transparency.

As a trusted advisor, Rosie works with businesses to develop talent, align commercial processes  with organisational goals, and adapt to change with agility, ensuring long-term success.

Emma Kramer | Industrial & Logistics Client Development Director

Emma is a Client Development Director within the Industrial & Logistics Occupier team at JLL – a global real estate company. She joined JLL in 2022 after over 10 years in supply chain and freight forwarding (DHL and SEKO Logistics). 

Emma is based in the UK, but works closely with the wider global business and has extensive experience working with clients across a variety of sectors, from manufacturing, retail, to 3PL’s. In conjunction with her wider team, Emma can work with occupiers (tenants) to understand and identify opportunities for efficiencies and cost savings across both real estate and supply chain – from network design, 3PL tendering, warehouse design, all the way through to land or warehouse acquisition. 

Emma is keen to continue learning from and collaborating with experts in logistics, finding ways to work together to drive excellence in the industry.